User Agreement

1. Welcome

Glad to have you on Caro AI! This portal is operated by PT YUS TECH DIGITAL ("Caro AI," "Our company" "Our team," or "We"). The User Agreement ("Terms") governs your access to and use of our site (together known as the "Website"), mobile apps (the "App(s)"), and online services, including promotional emails and adverts (together known as the "Service").

Adherence to these Terms is required for the usage of our Service. If you're not in agreement, please desist from using our Service. If you still have any questions or concerns, please contact us via contact@caro.chat

Additional directives or guidelines applicable to the Service are incorporated into these Terms, inclusive of our Privacy Policy.

2. Requirement for Age and Representation

You affirm that you are a minimum of 18 years old (or of legal age in your locality) and have the legal ability to enter into these Terms by using our Service. You also assure us that you haven’t previously been suspended or prohibited from using our Service.

3. Description of the Service

With our Service, users can design AI personas and characters ("Characters") and engage with them via chat and other formats. Our Service generates chat replies and other content using AI, based on users' engagement with Characters.

While some features of our Service are accessible for free, others demand purchase or subscription. Please bear in mind that all replies generated via our Service are computer-crafted and designed for entertainment purposes only.

Generating or sourcing for content that infringes others' privacy rights using our AI functionality is severely frowned upon and violates our Community Guidelines.

4. Usage of Data

Data linked to your use of our Service, including chat records and AI-made responses, are collected. This information is preserved and used to enhance your experience and boost our Service. Certain data, like AI training data, maybe retained indefinitely to support continuous service enhancements. For details on our data handling, kindly refer to our Privacy Policy.

5. Alterations to the Service

We have the right to alter or shut down the Service (or any part thereof) permanently, with or without prior notice to you. We are not obliged to support or update the Service. By accessing the Service, you agree that Caro AI will not be accountable to you or any third party for exercising our right to modify or discontinue the Service. Unless made explicitly clear, any new features added to the Service will be governed by these Terms.

6. Modifications to Our Terms

We reserve the right to revise these Terms at any point by posting an updated version on our Service. Please revisit these Terms each time you access the Service. Continued use of our Service signifies acceptance of the latest version of these Terms. Any revised Terms supersede and replace all previous versions.

7. Third Party Websites and Content

Links to third-party websites and online services (like applications and social media platforms) that Caro AI doesn’t own or control might be included in the Service. Caro AI has no control or responsibility for the content, privacy policies, or practices of any third-party websites or online services. You assume the risk in using third-party websites and online services. The presence of these links on our platform does not imply endorsement, sponsorship, or recommendation of the materials on third-party websites or online services, nor any association with their operators.

8. User Content

You can share or avail certain material or content (like prompts, text, interactions, images) to the Service ("Inputs"). The Service generates text or content ("Outputs") based on your Inputs.

You retain ownership of Your Content and accept that Outputs may not be unique and do not bestow rights to other users' Outputs or Inputs. By sharing Your Content, you grant Caro AI an unrestricted, worldwide, non-exclusive, free of cost, perpetual, irrevocable, sublicensable and transferable license to use Your Content for service enhancement, operational purposes, and compliance with relevant laws.

In addition, you give Caro AI a non-exclusive, global, perpetual, irrevocable, payment-free, unrestricted, sublicensable, transferable right to use Your Content for promotional reasons covering advertising and marketing.

Your moral rights in Your Content are waived. It’s your responsibility to ensure Your Content doesn’t infringe third-party rights and adhere to our regulations. Caro AI holds the right to examine and eliminate Your Content that goes against these Terms or guidelines. Outputs are created by automated systems and target entertainment, Caro AI disclaims responsibility for their precision or adherence to guidelines. You concur to secure Caro AI against any claims linked to the use of Your Content.

9. Upholding the Terms of Use and Community Regulations

Caro AI has the right to, at its sole discretion, disable, partly disable, or terminate the accounts of users who infringe these Terms or Community Regulations. This includes situations where: (1) Your content is in recurring violation of copyrights, trademarks, publicity rights, or other intellect rights; (2) you fail to meet payment obligations; (3) you provide false or inaccurate account or payment details; (4) these Terms are violated; (5) policies on banned Content or Community Regulations are violated; and (6) users abuse or challenge Caro AI’s rights in Your Content are misused or challenged.

10. Limitations on the Service Usage

In using the Service, you agree to comply with Caro AI's Community Guidelines, which precisely state that you mustn’t:

• Use the Service for purposes other than its planned functions.
• Copy, download, distribute, reverse engineer, or try to access source code, algorithms, models, or other internal elements of the Service without prior written consent from Caro AI.
• Modify or create derivative works of any element of the Service without prior written consent from Caro AI.
• Seek access to data not meant for you or extract data not freely available through normal Service use.
• Resell, sublicense, transfer, or commercially exploit any part of the Service or rights accorded under these Terms unless Caro AI grants explicit permission.
• Use, reproduce, modify, or create derivative works of Service content (excluding Your Content) except as included herein.
• Provide false personal details or create an account for anyone other than yourself without permission.
• Use, display, or generate images of another person without permission unless our Community Guidelines allow.
• Create another account without permission if your account has been disabled by us.
• Share your password or grant others access to your account, risking its security.
• Transfer your account or login information to someone else.
• Deploy web crawlers, bots, or similar devices unless they’re for general-purpose search engines and non-commercial public archives that adhere to our exclusion criteria.
• Post, transmit, or submit unauthorized or unlawful content, like confidential data, false information, or content that trespasses intellectual property rights or go against laws.
• Use the Service in a manner that can harm, disable, overburden, or impair its functionality or disrupt others’ usage.
• Engage in activities linked to gambling, gaming, or any form of prize promotion.
• Impersonate or misrepresent yourself or your affiliation with others.
• Collect personal details of users for unauthorized purposes.
• Extract information to send unsolicited communications.
• Remove, modify, disable, or impair advertisements on the Service.
• Solicit others to join or contribute to services different from Caro AI.
• Send harmful files or programs to the Service.
• Take part in stalking, bullying, harassment, or harm minors in any way.

We will align fully with law enforcement requests or court orders seeking the disclosure of identity for anyone violating these Terms.

Protecting children online is paramount, and we prohibit the posting of minors' personal details below 14 years on the use of the Service. If you're under 14, do not use the Service or submit any data.

11. Intellectual Property Rights

The whole content and materials on the Service, like graphics, videos, audio, text, software, photos, scripts, design elements, and data (excluding Your Content), as well as trademarks, service marks, and logos ("Marks"), are either owned by Caro AI or licensed to Caro AI in line with United States and international copyright and intellectual property laws.

Caro AI owns the copyright when it comes to the selection, coordination, arrangement, and enhancement of this content ("Our Content"). Unauthorized usage of Service materials or Marks may contravene copyright, trademark and other laws.

With the exception of the rights explicitly granted in these Terms, you can’t copy, download, modify, reproduce, distribute, publish, perform, stream, transmit, broadcast, display, sell, license, or utilize Our Content for other purposes without prior written consent from Caro AI or the respective proprietors. Caro AI reserves all rights not explicitly granted.

You concur not to use, copy, download, or distribute Our Content or third-party content obtained via the Service for commercial purposes. Incorporating Our Content into apps or services or making it available through frames or links is prohibited without permission from Caro AI.

You need to retain all copyright and proprietary notices when using Our Content or the Service.

Circumventing or meddling with security features or using extraction methods to obtain data from the Service is prohibited.

12. Claims and Procedures for Intellectual Property Infringement

If you own intellectual property rights or you’re an authorized representative and you're of the opinion that either (1) any Content or User Content on our Service or (2) any material or practice linked to by Caro AI violates your intellectual property rights, you can submit a notification under the Digital Millennium Copyright Act ("DMCA") to our Copyright Agent.

Please provide the following pieces of information in writing (refer to 17 U.S.C. 512(c)(3) and 512(d) for additional details):

• A physical or electronic signature of a person licensed to act for the owner of a unique right that is allegedly infringed;
• Identification of the copyrighted work alleged to have been infringed, or, if numerous copyrighted works are involved, a representative list of such works;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, along with information reasonably sufficient to locate the material;
• Sufficient details to contact you, such as an address, telephone number, and email address;
• An assertion that you believe, in good faith, the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
• A statement that the information in the notification is precise, and under penalty of perjury, that you are the owner, or authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.

You should direct your notice with all the necessary information as above to our Copyright Agent via email. We will review the notice and take appropriate steps, including removal or disabling access to the material, where necessary. A forwarded copy of your notice may be sent to the party that uploaded or posted the material addressed in your notice.

If you receive a copyright infringement notice from us and you believe it's mistaken, you can address your concerns in a counter-notice to our Copyright Agent.

Please use the following details:

• Your physical or electronic signature.
• Identification of the material removed or to which access has been disabled and the location at which the material appeared before removal or disabled access.
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled due to a mistake or misidentification.
• Your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if your address is outside the United States, for any judicial district in which the service provider may be found.

If a counter-notice is received by the Copyright Agent, Caro AI may send a copy of the counter-notice to the original complaining party informing them that the removed material may be replaced, or access to it restored, following 10 business days.

Replacement of the removed material or restoration of access may proceed in 10 to 14 business days following receipt of the counter-notice, unless the copyright owner files an action seeking a court order against the content provider or user.

Please understand that penalties for copyright infringement can include substantial money damages, including statutory damages up to $150,000 per infringement in the United States.

13. Paid Services

Certain parts of our Service may be subject to charges — subscription, virtual currency, or other purchase ("Paid Services"). If you choose to use these services, you agree to the pricing and payment terms, which we may update from time to time. You are responsible for all taxes applicable to the fees in any applicable jurisdiction.

14. Term and Termination

These Terms commence when you first use our Service and continue until either party terminates. Caro AI may terminate or suspend this agreement, including any or all services provided under it, at any time and without notice, if you breach these Terms.

15. Parental Guidance

Minors can only access and use the Service with the approval and under the supervision of their parents or guardians. If you are a parent or legal guardian, you should acknowledge that some parts of our Services may not be suitable for children under 18 years of age.

16. Indemnity

You agree to defend, indemnify, and hold Caro AI harmless from and against any claims, liabilities, damages, losses, expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with: (i) your access to or use of our Services; (ii) your violation of these Terms; (iii) your violation of any third-party rights, including intellectual property rights or privacy rights; or (iv) any claims arising out of your actions or negligence.

17. Dispute Resolution

For any dispute with Caro AI, you agree to first contact us and attempt to resolve the dispute with us informally before resorting to arbitration. To begin a dispute, send us an email with a comprehensive description of the dispute.

If we can't resolve the dispute within 30 days of your email, you or Caro AI may resort to binding arbitration. Arbitration is more informal than a lawsuit in court. Rather than a judge or jury, a neutral arbitrator will examine the evidence and resolve the dispute.

You and Caro AI acknowledge and agree that we are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative action.

19. General

These terms and any disputes or claims related to these terms, their subject matter, or their formation (in each case, including non-contractual disputes or claims) are governed by and construed following the laws of the country where Caro AI is located.

20. Contact Us